Welcome to the New BigPanda API Documentation
🚧 Authentication All BigPanda APIs require Bearer Token Authorization in the call headers. This API uses the User API Key type of Authorization token.
🚧 Required permission This API requires the BiggyWeb:edit permission.
❗ Rate limitations To maintain quality of service, the Biggy API is limited to 100 requests per minute. Additional requests will return a 429 response code and the request will need to be retried.
📘 Auth type inference The API matches your auth field names against each auth type's inputs to determine which method you're using. For single-auth-type integrations, selectedAuthTypeis never needed. For multi-auth integrations where inference is ambiguous, explicitly provide aselectedAuthType.Some fields have restricted values. Check the catalog for field constraints.
🚧 Multi-instance integrations When adding a second or subsequent instance of a multi-instance integration (e.g. Datadog, ServiceNow), the new instance must include a description. All existing instances of that type must also have descriptions so the agent can route between them.
curl --location 'https://api.biggy.io/integrations/datadog' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '{
"aliasName": "string",
"auth": {
"apiKey": "string",
"appKey": "string",
"region": "string"
},
"selectedAuthType": "string",
"displayName": "string",
"description": "string",
"enabled": true,
"agentNotes": "string",
"systemTimeZone": "string",
"isOnPrem": true,
"advancedAgentToolsEnabled": true,
"overrideDisplayBaseUrl": "string",
"customHeaders": [
"string"
]
}'{
"id": "6831abc123def456",
"integrationName": "datadog",
"aliasName": "prod-us",
"displayName": "Datadog US Production",
"enabled": true,
"selectedAuthType": "apiKey",
"auth": {
"apiKey": "redacted",
"appKey": "redacted",
"region": "redacted"
},
"customHeaders": [
{
"key": "X-Custom-Auth",
"value": "redacted"
}
],
"createdAt": "2026-06-29T19:30:00.000Z"
}