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AI Detection and Response
AI Incident Assistant and Prevention
Release Notes
Education
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Actions and Execution
BigPanda APIs
Get Started
Before you begin
Make your first API call
API Credentials
Using BigPanda APIs
Rate Limits
Authentication and Headers
Making Requests
Responses
Pagination
Asynchronous Operations
Expandable Objects
BPQL Object Syntax
Versioning and Deprecation
Regions
Webhooks
Best Practices
Errors and Troubleshooting
AI Incident Assistant and Prevention
AI Incident Assistant and Prevention (Biggy) API
Actions and Execution
Query
Send a Query
Retrieve a Response
Major Incident Management (MIM)
Execute a MIM Workflow From a Template
List Templates
Retrieve Template Details
Resolve a MIM execution
Cancel a MIM Execution
Retrieve MIM Executions
Retrieve MIM Execution Details
Change Risk
Request a Change Risk Rating
Retrieve a Risk Rated Change
Meetings and Transcripts
Meetings
Invite Biggy to Join a Meeting
Transcripts
Generate a transcript summary
List transcripts
Retrieve raw transcript
Agents
MCP
Use Biggy action plans via a remote MCP
A2A
Use the A2A protocol
Retrieve the agent card
Reporting
Multi-Context Generation
Generate a Report
Access and Administration
Audit log
Retrieve Audit Log
Retrieve Audit Log Metadata
Users
Retrieve a User
Retrieve All Users
Retrieve User Activity
Retrieve User Roles
Update User Roles
Roles
Retrieve a Role
Retrieve All Roles
Retrieve All Users Associated with a Role
AI Detection and Response
AI Detection and Response APIs
Alerts
Alert Ingestion
Send alert monitoring events to BigPanda
OIM Send Normalized Alert(s)
Retrieve destination tags
Alert Tags & Enrichment
Get Started with the Alert Enrichment API
Alert tags
v2 Routes
List All Alert Tags
Update tag order
Retrieve tags order
Create Alert Tag
Retrieve All Alert Tags
Retrieve Alert Tag
Update Alert Tag Data
Update Alert Tag Order
Delete Alert Tag
Enrichment items
v2 Routes
List All Enrichment Items of a Tag
Retrieve enrichment item order
Update Enrichment Items Order
Create Alert Enrichment Item
Retrieve Alert Enrichment Item
Delete Alert Enrichment Item
Update Alert Enrichment Item
Create Enrichment
Delete Enrichment Item
Update Enrichment Item
Update Enrichment Item Order for an Alert Tag
Mapping enrichments
Mapping Enrichment
v2.1 Routes
Manage Mapping Enrichments
Retrieve All Mapping Enrichment Schemas
Create Mapping Enrichment Schema
Retrieve Mapping Enrichment Schema
Delete Mapping Enrichment Schema
Update Mapping Enrichment Schema
Retrieve Mapping Enrichment Table
Create mapping enrichment table using CSV
Create, Update, or Delete Mapping Enrichment Row
Retrieve Mapping Table Job Status
v2.0 Routes
Retrieve Mapping Enrichment
Create Mapping Enrichment Table Rows
Update Mapping Enrichment Table Rows
Check Status of Upload Job
Create Advanced Mapping Schema
Retrieve All Advanced Mapping Schemas
Retrieve Advanced Mapping Schema
Update Advanced Mapping Schema
Delete Advanced Mapping Schema
Create Mapping Enrichment Table
Create or Update Map Rows
Retrieve Map Rows
Update Mapping Enrichment Row
Delete Map Rows
Delete Mapping Enrichment Row
Retrieve Upload Job Status
Correlation Patterns
Create Correlation Pattern
Retrieve All Correlation Patterns
Retrieve a Correlation Pattern by ID
Update Correlation Pattern
Delete Correlation Pattern
Update Correlation Pattern Order
Reset Correlation Patterns Order
Maintenance Plans
Create a new maintenance plan
Retrieve All Plans
Retrieve a Plan
Stop Plan
Update a Plan
Delete a Plan
Topology
Create Topology
Retrieve All Topologies
Retrieve a Topology
Update a Topology
Delete a Topology
Alert Filters
v1 Routes
Retrieve All Alert Filters
Create an Alert Filter
Retrieve an Alert Filter
Delete an Alert Filter
Update an Alert Filter
Retrieve All Alert Filter Schedules
Create an Alert Filter Schedule
Retrieve an Alert Filter Schedule
Delete an Alert Filter Schedule
Update an Alert Filter Schedule
Create an Alert Filter
Retrieve All Alert Filters
Retrieve an Alert Filter
Update an Alert Filter
Delete an Alert Filter
Create an Alert Filter Schedule
Retrieve All Alert Filter Schedules
Retrieve an Alert Filter Schedule
Update an Alert Filter Schedule
Delete an Alert Filter Schedule
Resolve Alerts
Resolve Alerts
Incidents
Notifications
Create a new webhook v2 workflow integration
Retrieve all existing webhook v2 configurations
Retrieve an existing webhook v2 configuration
Update an existing webhook v2 workflow integration
Delete a webhook v2 workflow integration
Retrieve available dynamic variables
Changes & Root Cause
Create or Update a Change
Retrieve All Changes
Retrieve a Change
Retrieve All RCC Relations (for an incident or change)
Create an RCC Relation
Retrieve an RCC Relation
Update an RCC Relation
Environments
Create an Environment
Retrieve All Environments
Retrieve an Environment by ID
Update Environment
Delete Environment
Create an Environment Group
Retrieve All Environment Groups
Update Environment Group
Delete Environment Group
Incident Retrieval
Retrieve Incident by ID
Search Incidents
Incident Actions
Split Incident
Merge Incidents
Comment on Incident
Snooze Incident
Unsnooze Incident
Assign Incident
Unassign Incident
Resolve Incident
Incident Activity
Get Incident Activities
Incident Tags
Add an Incident Tag to an Incident
Add Multiple Incident Tags to an Incident
Retrieve an Incident Tag from an Incident
Retrieve All Tags for an Incident
Delete an Incident Tag from an Incident
Delete All Tags for an Incident
Create an Incident Tag Definition
Get All Incident Tags Definitions
Get an Incident Tag Definition
Update an Incident Tag Definition
AI Settings
AI Analysis Actions
Generate an AI Analysis
AI Analysis Configuration
Create a new AI Analysis Configuration
Retrieve all AI Analysis configurations
Retrieve an AI Analysis configuration by ID
Update an AI Analysis configuration
Delete an AI Analysis configuration
Access and Administration
Audit Log
Search Audit Logs
Roles & Permissions
Create a Role
Retrieve Role by ID
Retrieve All Roles
Update Role
Update a Role
Delete a Role
Retrieve all permissions
Add users to role
Delete Users
API Keys
Create API Key
Retrieve an API Key
Retrieve all API Keys
Retrieve API Keys for a Service Account
Update an API Key
Delete an API Key
Users
v2 Routes
Create SCIM User
Get SCIM Users
Get user by ID
SCIM Update user by ID
Patch user by ID
Create SCIM Group
Get SCIM Groups
Get SCIM Group by ID
Update SCIM Group by ID
Patch SCIM Group by ID
Delete SCIM Group by ID
Post New User
Get User by Id
Invite User
Activate User
Resend invite User
Change user password
Get Users by Query Params
Patch User by Id
Delete User by Id
Get User Permissions By Product
SSO & JIT Provisioning
create jit-role
get jit-roles by organization
Delete jit-role
create jit-domain
get jit domains
Delete jit-domain
Get SAML debug
Get SSO config
Configure SSO for provider
Update SSO config
Service Accounts
Create Service Account
Retrieve All Service Accounts
Retrieve Service Account by ID
Update Service Account
Delete Service Account
Reporting
Troubleshooting Logs
Retrieve All Troubleshooting Logs
Get Integration Alerts
Integrations
Integration APIs
Data Connectors
Connectors
Create a data connector
Retrieve a data connector
Retrieve all data connectors
Add data connector authentication
Delete a data connector
Configuration
OIM Configuration
Create/Update OIM Configuration
Retrieve OIM Configuration
Update Config with Preprocessor Function
Compare Configuration Versions
Restore Configuration Version
Retrieve Configuration Version
List Configuration Versions
Email Parser Configuration
Retrieve Email Parser Configuration
Create/Update Email Parser Configuration
Compare Configuration Versions for Email Parser
Restore Configuration Version Email Parser
Retrieve Configuration Version for Email Parser
List Configuration Versions for Email Parser
Alert Ingestion (OIM)
Preprocessing & Normalization
Send alert events to an OIM integration and shorten the URL.
Send Alerts
Send alert events to an OIM integration.
Add an alert payload for OIM normalization and processing
Tool Reference Payloads
LogicMonitor
New Relic
ScienceLogic
SCOM
SiteScope
SolarWinds SQL Sentry
Sumo logic
VMware Aria
Zabbix
Tivoli
Nagios
ThousandEyes
Dynatrace
Splunk
AppDynamics
Cisco Meraki
CloudWatch
Cribl
Entuity
Prometheus
DataDog
Azure
LogScale
Actions and Execution
Change Risk
Retrieve and trigger AI-powered risk assessments for ServiceNow change requests.
The Change Risk API is only available to organizations using AI Incident Prevention. Contact your BigPanda account team for more information.
Modified atÂ
2026-09-04 17:27:16
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