Update an existing webhook v2 workflow integration

The webhook v2 API allows you to programmatically manage the configuration for outbound webhook integrations.

🚧 Complete integration ID needed
When updating a webhook v2 configuration, you will need the complete integration ID, including the parent integration (For example: snmp.la_site_east). If you don’t know your integration ID, you can find it by opening the integration details in the Integrations tab.

The webhook v2 integration is currently API-only, so integrations can only be created and updated via the Notifications Webhook v2 API. Once the new integration is created via API, you will be able to access it via the share configuration screen for either AutoShare rules or manual shares. The webhook v2 integration will also appear on the Integrations tab with your other integrations, where it can be deactivated or deleted.

🚧 AI Processing delay
AI tags are generated at a 1-3 minute delay after initial incident processing. To include AI tags in static messages such as email, ensure the AutoShare is configured at a 3 minute delay.

Authentication

All BigPanda APIs require Bearer Token Authorization in the call headers.
This API uses the User API Key type of Authorization token.

🚧 Only webhook v2 dynamic variables
Custom email templates have a different set of available variables than webhook v2 integrations. Fields retrieved by the Dynamic Variables API are explicitly for webhook v2 and may not be available for email templates. See our dynamic variables documentation for the list of fields available for email templates.

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

curl --location --request PATCH 'https://api.bigpanda.io/resources/v2.1/integrations/webhook_v2.p0channel' \ --header 'Authorization: Bearer <token>' \ --header 'Content-Type: application/json' \ --data '{ "workflow_config": { "events": [ { "enabled": true, "body": "{\n \"incident_start\": \"{{incident.start}}\",\n \"assigner\": \"Assigned by {{assigner.username}}\",\n \"assignee\": \"Assigned to {{assignee.username}}\",\n \"primary_alert_host\": \"{{primaryAlert.tags.host}}\",\n \"priority\": \"{{incidentTags.itd_priority_1}}\",\n \"nested_values\": {\n \"double_nested_values\": {\n \"primary_alert_check\": \"'\''{{primaryAlert.tags.check}}'\''\",\n \"incident_updated\": \"{{incident.updated_at}}\"\n }\n }\n}", "headers": "\"x-client-id\" : \"{{ primaryAlert.tags.host }}\"\n", "path": "/incident/{{incident.id}}", "authorization": "Bearer {{incidentTags.itd_applications_1}}", "method": "POST" } ], "config": { "base_url": "string", "expects_callbacks": true } } }'

[ { "name": "demo", "parent_system_id": "webhook_v2", "workflow_config": { "events": [ { "enabled": true, "body": "{\n \"incident_start\": \"{{incident.start}}\",\n \"assigner\": \"Assigned by {{assigner.username}}\",\n \"assignee\": \"Assigned to {{assignee.username}}\",\n \"primary_alert_host\": \"{{primaryAlert.tags.host}}\",\n \"priority\": \"{{incidentTags.itd_priority_1}}\",\n \"nested_values\": {\n \"double_nested_values\": {\n \"primary_alert_check\": \"'{{primaryAlert.tags.check}}'\",\n \"incident_updated\": \"{{incident.updated_at}}\"\n }\n }\n}", "headers": "\"x-client-id\" : \"{{ primaryAlert.tags.host }}\"\n", "path": "/incident/{{incident.id}}", "authorization": "Bearer {{incidentTags.itd_applications_1}}", "method": "POST" } ], "config": { "base_url": "string", "expects_callbacks": true } } } ]

Update an existing webhook v2 workflow integration

Authentication

Request

Responses

Update an existing webhook v2 workflow integration

Authentication#

Request

Responses

Authentication