Webhooks

BigPanda uses outbound webhooks to push incident events to tools that do not have a native BigPanda integration — for example, chat, ticketing, or paging systems. When an incident event occurs, BigPanda sends an HTTP request to the URL you configure.

Configure outbound webhooks

Manage outbound webhooks through the Notifications Webhook v2 endpoints in the API reference. Webhook v2 is BigPanda's preferred mechanism for sharing incidents with ticketing, messaging, and automation platforms, and it supports customized headers, URL paths, and dynamic variables.

For product setup and configuration guidance, see the Notifications Webhook documentation.

Callback notifications

To receive a push when a long-running or asynchronous operation completes, configure a callback notification instead. See the Callback notification configuration endpoints in the API reference, and Asynchronous operations for how async calls work.

Next steps

Asynchronous operations: Handle long-running calls and callbacks.

Making requests: Review request conventions.

Best practices: Operate integrations reliably.

Configure outbound webhooks#

Callback notifications#

Next steps#

Configure outbound webhooks

Callback notifications

Next steps